Frequently Asked Questions

Will the roads make me nervous?

You will feel like you are driving up a mountain to get up to the cabin, however there are two routes that can be taken from the guard shack at the neighborhood entrance. We suggest the route that is less curvy and does not have any areas where you are looking over the edge of a mountain. We will share instructions on this after booking. Additionally, if you visit our Instagram site, you can see a time lapse video of the drive to the cabin.


Is the kitchen stocked?

We have done our best to provide everything needed for an enjoyable vacation. The kitchen includes toaster, blender, counter mixer, crock pot, Keurig, Original Nespresso, pot, pans, utensils and more!


Is there cable TV at the cabin?

We do not have cable TV, however the TV in the living room and the master bedroom are Smart TVs. You will be able to use your login for Netflix, Hulu, ESPN+, Disney+, etc.


What is the cancellation policy?

More than 30 days before check-in: Full refund will be issued
Between 7 and 30 days before check-in: 50% refund will be issued
Less than 7 days before check in: No refund will be issued
We always recommend purchasing trip insurance to prevent loss of funds